DEEPGRAM · 2025
The activation trap
My sneaking suspicion was that our best signup keywords were tourists: people expecting a consumer product who bounced once they realized they had to code. They were. I argued against my own headline metric, moved the money to developer intent, and activation went from 2.4% to 18.5%.
DEEPGRAM · 2026
Business email is the north star
Work-email signups were ~17% of paid-search volume and over 90% of the revenue. So that's what we bid on now.
GOOGLE · 2019–2024
Value over volume for Twilio and Segment
Moved them to value-based bidding: +160% and +53% conversion performance YoY. It became a framework for other enterprise accounts.
HOW I WORK
The misses go next to the wins
A landing page test I called negative. An incrementality test I called unmeasurable. A growth number I corrected down. If a claim doesn't hold up, we change what we assert.